Developing systems for big leaders.

Kolkata International Airport

Airports Authority of India (AAI) is the biggest aviation authority in India

Year
2017
Services
Airport services
Client
Kolkata International Airport, India
Introduction

About the project

Airports Authority of India is tknows as the biggest aviation authority in India that came into existence in 1995. AAI manages 125 airports, including Domestic, International, Customs, and Defense airfields. Netaji Subhash Chandra Bose International Airport commonly known as NSCBI Airport is a prime name among AAI airports in the Republic of India.

Our tasks

01

Challenges

The client approached us with three challenges:

1. Various sections

The client wanted the platform that would have everything in one place: the information about the flights, transportation, facilities, shopping and general information for travellers.

2. User-friendly interface

The challenge was to come up with the design that is not only modern and smart, but easy to use and understand.

3. Real-time updates

It was also important to make sure the platform allowed to update the information fast and seamlessly.

02

Solutions

1. Discovering end-user’s needs

Before starting, Techpro Studio’s team thoroughly examinated the client’s background, proffered style, and features. Then we spoke about tech and design requirements for the project and took every little thing into account.

2. Spotting the key features

Techpro identified the features for optimization to help end-users receive more value in the product.

3. Working over prototypes

Our design and tech teams prepared wireframes and delivered key information on instructiveness. Then we created a high-fidelity version of the product.

4. Implementing the design

The next step was to implement the design and the UX project. We tried various versions to understand what worked best for the client.

5. Quality assurance

Finally. We conducted quality tests throughout the whole process to ensure the quality and stability of all the features. Final testing included interaction with end-users as well as overall performance estimation and evaluation.

Technology we used

Axios Library
Graph QL
React
Typescript
03

Project Results

Cutting-edge design

Our graphic designers worked closely with the client to find out the best design concept and develop the best user experience.

Developing intuitive and user-friendly interface

We have studied and identified the ways users want to interact with airport services and defined the best way to provide them with that. Travelers now easily and seamlessly use the service constantly highlighting the great design of the platform.

Conclusion

Kolkata Airport app and portal were widely accepted by frequent flyers, commuters, and authorities. The company has expanded their list of clients and got lots of positive feedback.

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