Real-time activities control with smart and timely delivery.

Fleets Manager

iOS and Android apps for Lithuanian logistics and carrier service provider.

Year
2019
Services
Logistics and Carrier
Client
Properus
Introduction

About the project

The company offers fast and safe cargo transportation in Lithuania. Together wiith the growing demands for their services, they faced numerous struggles with their manual data maintenance, tasking, and scheduling, both tedious and time-consuming. Their logistics managers had to spend up to 6 hours a day on developing a delivery route., while their support team had to spend hours on communications and troubleshooting.

To overcome the issues, the company wanted a software tool to centralize all their data regarding customers and drivers, and automate most of the processes.

Our tasks

01

Challenges

The Client approached us with three challenges.

1. Smart Routing

With the help of the smart routing algorithm to achieve maximum delivery each day.

2. Smart allocation of tasks

Which includes both manual and automatic task allocation based on drivers current location and work load.

3. Real-time SMS notification

SMS confirmation to notify customers about the progress and their order.

02

Solutions

1. Discovering end-user’s needs

Before starting, Techpro Studio’s team studied the client’s background, logistics approach and the operational area thoroughly. Then we spoke about tech and design requirements for the project and took every little thing into account.

2. Spotting the key features

Techpro identified the features for optimization to help end-users receive more value in the product.

3. Working over prototypes

Our design and tech teams prepared wireframes and delivered key information on instructiveness. Then we created a high-fidelity version of the product.

4. Implementing the design

The next step was to implement the design and the UX project. We tried various versions to understand what worked best for the client.

5. Quality assurance

Finally. We conducted quality tests throughout the whole process to ensure the quality and stability of the routes built automatically, real-time monitoring, notifications, and other features. Final testing included interaction with end-users as well as overall performance estimation and evaluation.

Technology we used

Axios Library
Graph QL
React
Typescript
03

Project Results

Access control

Admin can create multiple trainers accounts and assign specific programs. While the learners get quick registration process and an immediate access to their learning materials.

Proof of delivery

Fleets manager drivers app includes the proof of delivery, customer signature and GPS location proof. Photo proves is an additional tool that ensures and increases customer satisfaction.

Conclusion

Our team helped the company successfully improve their logistic and transport services, address small problems, gain more customers, and work more efficiently. The company reports about better customer experience and feedback, better warehousing management and easy and smart monitoring like never before.

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